Polina in Provence (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit polinainprovence.com or interact with our services.

1. Data Controller
The data controller responsible for your personal data is: Polina in Provence
Email: polinainprovence@gmail.com
Location: France

2. What Data We Collect
We may collect the following types of personal data:
Information you provide directly:

• Name
• Email address
• Phone number (if provided)
• Details related to your photoshoot request
• Any information you submit via contact forms

Automatically collected data:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device information

Payment data:
Payments are processed via third-party providers (such as Stripe or PayPal).
We do not store your full payment details.

3. How We Use Your Data
We use your personal data to:

• Respond to your inquiries
• Process bookings and provide services
• Send important information about your session
• Improve our website and user experience
• Comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)
We process your data based on:

• Your consent (when you submit a form)
• Contractual necessity (to provide photography services)
• Legitimate interests (to improve our services and communication)
• Legal obligations (for accounting and tax purposes)

5. Data Sharing
We may share your data with trusted third parties, including:

• Website platform (Tilda)
• Payment providers (Stripe, PayPal)
• Email services
• Analytics tools (such as Google Analytics or Meta Pixel, if used)

These providers process your data in accordance with GDPR.

6. Data Retention
We retain your data only as long as necessary:

• Client inquiries: up to 12 months
• Booking and invoice data: up to 6 years (legal requirement in France)

7. Your Rights
Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw your consent at any time
• File a complaint with the CNIL (French Data Protection Authority)

To exercise your rights, please contact:
polinainprovence@gmail.com

8. Cookies
We use cookies to improve your browsing experience.
Cookies may include:

• Essential cookies (necessary for website functionality)
• Analytics cookies (to understand website traffic)
• Marketing cookies (if tracking tools are installed)

You can manage or disable cookies in your browser settings.

9. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

12. Contact
If you have any questions regarding this Privacy Policy, please contact: Polina in Provence
Email: polinainprovence@gmail.com